What is your experience with Supplier Quality Assurance (or, Supplier Quality Engineering)?
Companies that purchase engineered components often feel the need to send out a delegate into the suppliers sites to ensure that parts are being produced which meet all of the engineering requirements. The role of the SQA representative is to review the process, the documentation, and the parts produced and provide either (a) Approval or (b) a list of deficiencies and recommendations on how to corrrect them.
In your experience, is the SQA system working to maximize quality and minimize total cost?
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One view of supplier quality is "Trust but Check." This obviously costs more than a position of 100% trust. If someone has 100% trust where profit is involved, it has the potential to get into the same predicaments that government regulation does when it moves to the trusting position of "self-regulation."
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