Does anyone have insight into the Toyota corporate stance on quality as a result of the public information associated with the sudden accelleration problem or the ABS Braking concern?
On the sudden acceleration problem, it is my perception that Toyota's fix is aimed at the effect rather than the cause. As made and tested, there was apparantly no indication of an issue. Throw in wear, environment, and other time-related factors and now they have to add a spacer to prevent binding of a (gear?) No one seems to be publicly addressing the question of "Why does the assembly now bind?"
On a higher level, Toyota should address another question, namely, what is the system root cause? This question would get to a new level of understanding regarding how did this concern go undetected both in Toyota's design development as well as in their prove-out testing.
It appears that the Toyota quality system is responding with a series of reactionary actions aimed at the effect (floor mat, spacer) while the root cause may be deeper within both the pedal mechanism and/or software.
Tuesday, February 9, 2010
Toyota Recalls
Labels:
camry,
corolla,
lexus,
priu,
product development,
rav4,
recall. root cause,
toyota
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